Why we do not publish prices

Installers set their own prices, equipment costs change with the exchange rate, and every property is different. A figure on a website is either so wide it is useless or so narrow it is wrong for your house. What we can do is explain what moves a quote up or down, so that you can ask the right questions and spot a quote that leaves something out.

The equipment

The equipment is the part most people think about first. It includes the cameras, the recorder, the hard drive, the power supply, any network switch, connectors, junction boxes and mounting brackets.

  • Number of cameras. More cameras means more equipment, more cable and more labour. Our guide on how many cameras you need helps you avoid paying for cameras that do not add coverage.
  • Camera type and resolution. Higher-resolution cameras, colour night cameras, cameras that can tell people from animals, and number-plate cameras cost more than basic models.
  • IP or analogue. IP systems use network cable and usually offer better pictures and features; analogue systems can be cheaper and can re-use old coaxial cable. Neither is right for every home.
  • Recorder and storage. The number of channels and the size of the hard drive decide how many cameras the system can grow to and how many days of footage it keeps.

Cabling and labour

Labour is often the part that differs most between quotes, and it is driven by the property, not the camera count. A flat single-storey house with an easy roof space is quick to cable. A double-storey home, a sealed roof, face-brick walls that cannot be chased, a steep plot like many in Westville or Kloof, or a gate far from the house all add hours. Trenching across a garden adds more.

Ask each installer to show you the cable route for every camera. If one quote is much lower, check whether it assumes cable clipped along the outside of walls rather than hidden in the roof or in conduit.

Backup power

CCTV has no internal battery. The cameras, recorder and router all need mains power or a UPS or inverter, or the system stops recording when the power goes. Some quotes include backup power; others leave it out. Make sure you are comparing like with like. Our guide to CCTV backup power explains how it is sized.

Durban-specific factors

  • Coastal fittings. In uMhlanga, La Lucia, Durban North, the Bluff and Amanzimtoti, salt air corrodes standard brackets and connectors. Sealed junction boxes, drip loops and coastal-grade fixings cost more up front and save repairs later.
  • Surge protection and earthing. On the higher ground of the Highway area, summer lightning makes surge protection a sensible line item, not an extra.
  • Estate and complex rules. Approval from an HOA or body corporate may limit camera positions or require a particular finish, which can change the design.
  • Humidity and UV. Outdoor cable and housings must cope with Durban's humid summers and strong sun.

Set-up, testing and handover

A complete job ends with the recorder set up, motion detection zones drawn, phone viewing working on your phone, and you shown how to play back and export footage. Some quotes treat this as a few minutes at the end; others include a return visit to fine-tune alerts. Ask what is included.

How to compare quotes fairly

  • Ask for an itemised quote: equipment, cabling, labour, backup power and set-up listed separately.
  • Check the camera models and resolution, not only the number of cameras.
  • Check how many days of footage the hard drive will keep with all cameras recording.
  • Check the warranty on equipment and on workmanship, and who you call if something fails.
  • Check whether VAT is included.
  • Ask how cables will be hidden and protected.

Getting quotes

When you send an enquiry through our contact form, we pass it to a vetted, independent installer who covers your area. The installer visits or asks questions, and quotes you directly. For what a home installation includes, see CCTV installation for homes; for businesses, see business CCTV installation.

Frequently asked questions

Why is one quote much lower than another?

Usually because it leaves something out: backup power, surge protection, hidden cabling, a bigger hard drive or set-up time. Ask for itemised quotes and compare line by line.

Is it cheaper to buy the cameras myself?

Sometimes the equipment is, but many installers will not warranty equipment they did not supply, and mismatched parts can cause problems. Ask before you buy.

Does the quote include phone viewing?

It should. Ask the installer to confirm that the app will be set up and tested on your phone.

Do you charge me for the enquiry?

[CONFIRM: whether sending an enquiry costs the customer anything] The quote for the work is between you and the installer.

Sources

Related

Tell us what you need covered

Send your suburb and what you want the cameras to do. We pass it to a vetted CCTV installer who covers your area, and the installer quotes you directly.

Request CCTV quotes