About Durban CCTV Connect
Durban CCTV Connect is a website that connects Durban homes and businesses with vetted, independent CCTV installers who cover their area. The installers do the work.
What we do
Durban CCTV Connect helps people who need cameras installed, repaired or upgraded find an independent installer who covers their suburb and does that kind of work. That might be a first system for a family home in Durban North, a repair after a storm in Hillcrest, a phone-viewing set-up for a holiday flat in Amanzimtoti, or cameras and access control for an office in uMhlanga.
You send us your suburb, a description of the property and what you need, and how to reach you. We pass the enquiry to a suitable installer. The installer contacts you, visits where needed and quotes you directly. If you accept, your agreement for the work is with the installer.
What we are not
We are not a CCTV installer, an alarm company or a monitoring service. We do not install, repair or monitor cameras, we do not set installers' prices and we do not warrant their work. The installer is responsible for the quality of the work, any warranty they offer and compliance with the rules that apply to it.
We say this plainly on every page because it matters. You should know who you are dealing with before you share your details or accept a quote.
What we publish, and what we do not
Our pages explain CCTV choices and Durban conditions in plain language, so that you can describe the job well and compare quotes. We write about the factors that move a quote rather than prices, because installers set their own prices and we will not publish figures they have not confirmed in writing.
For the same reason, we do not publish ratings, review scores, years of experience, registrations or response times that we cannot stand behind. If a fact is not confirmed, we leave it out.
How installers are chosen
We pass enquiries to installers who cover the suburb concerned and who do the type of work requested. [CONFIRM: installer vetting criteria, the number of installers an enquiry may go to, and how installers are matched to areas]
If we do not have an installer who covers your suburb or the job you need, we will tell you rather than pass your details on regardless.
Why CCTV in Durban needs local knowledge
Durban is hard on outdoor electronics. Salt air on the coast from uMhlanga to Amanzimtoti corrodes brackets and connectors. Summer lightning on the Highway damages systems through surges. Steep plots in Westville and Kloof make cabling slow. Estates and body corporates have rules about what may be fixed to a building. That is why our pages are organised by area and suburb, and why we pass enquiries to installers who work in your part of the city.
Who runs this website
[CONFIRM: registered company name, registration number and the operator behind Durban CCTV Connect] [CONFIRM: business contact details]
How we handle your personal information is set out in our privacy policy. The terms that apply when you use this website are in our terms of use. To send an enquiry, use the contact form.
Frequently asked questions
Do you install CCTV?
No. We connect you with an independent installer who covers your area. The installer does the work.
Who do I contact if I am unhappy with the work?
The installer, because the agreement for the work is between you and them. You are welcome to let us know too, so that we can take it into account.
Do installers pay you?
[CONFIRM: how installers pay for enquiries, for plain disclosure here]